Customer Service Management

Course ID: HTM101 CRN: 50005

Course Details:

Learn how to manage front-line staff to meet quality customer service standards. Includes methods, techniques employed to accomplish effective and efficient operations, management theory, systems, decision-making, leadership, human resource management, finance, and ethics. Three credits. Register for one of the following sessions:

Instructor: Kris PowersCRN: 50005Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Instructor: Eric AebiCRN: 57073Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Travel and Tourism Industry

Course ID: HTM104 CRN: 58330

Course Details:

Learn about the fastest growing industry in Oregon - tourism! Discuss concepts in tourism, economic impact on national, state, and local areas. Promotes understanding and knowledge of the diverse elements that comprise the travel and tourism industry and the factors that influence growth and development. Three Credits. Ben Gentile, instructor. Online. $183, plus $69.50 fee.

Instructor: Ben GentileCredits: 3
Start Date: January 5th
Time:n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Travel Destination Geography 2

Course ID: HTM115 CRN: 50004

Course Details:

Focus on the geography of Europe with emphasis on the United Kingdom and Ireland. Provides in-depth geographical, political, and cultural data. Three credits. Ben Gentile, instructor. Online course. $183, plus $69.50 fee.

Instructor: Ben Gentile Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Global Distribution Systems

Course ID: HTM123 CRN: 52840

Course Details:

A must for anyone working in the travel and tourism industry. Learn current computer reservation systems using simulations (Apollo) for employment in travel/hotel related businesses. Includes finding/listing available flights, auto rentals, lodging and related travel information. Three credits. Ben Gentile, instructor. Online course. $183, plus $109.50 fee.

Instructor: Ben Gentile Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $109.50 fee

Meeting and Convention Management

Course ID: HTM126 CRN: 50003

Course Details:

Do you want to work in the expanding industry of meeting and events or upgrade your current skills? You’ll learn the management of the convention and meetings market including promotional activities, negotiations for meeting services, convention market sales, convention servicing, technology and media. Three credits. Kris Powers, instructor. Online course. $183, plus $69.50 fee.

Instructor: Kris Powers Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Destination Leadership

Course ID: HTM135 CRN: 55720

Course Details:

Learn tools and techniques to provide strategic human resource and fiscal leadership for destination management organizations (DMOs). Focus on developing work teams and creation of information and financial management systems. Discusses leadership styles for diverse stakeholder groups. Three Credits. Chris Jaworski, instructor. Online course. $183, plus $69.50 fee.

Instructor: Chris Jaworski Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Tourism Transportation, Cruise-Air-Rail

Course ID: HTM137 CRN: 54676

Course Details:

Provides understanding of relationships between transportation and tourism industries. Defines tourist transportation systems incorporating traveler needs into management and planning. Examines key issues which transport providers, decision makers, managers and tourists face in the use, operation and management of tourist transportation. Three credits. Ben Gentile, instructor. Online course. $183, plus $69.50 fee.

Instructor: Ben Gentile Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Practicum 1 - Hospitality & Tourism

Course ID: HTM144 Lec. 56898 - Lab. 56906

Course Details:

(Register for both CRN #56898 Lecture and CRN #56906 Lab) Prerequisites: Third term standing in a Hospitality Management or Tourism and Travel Management Certificate program with a grade of "C" or better in each of the required HTM courses and consent of instructor or program advisor. Four credits. Kris Powers, instructor. $244.00 plus $26 fee.

Instructor: Kris Powers Credits: 4
Start Date: January 5th
Time: TBD
Location: Bldg. 29
Tuition: $244, plus $26 fee

Practicum 2 - Hospitality & Tourism

Course ID: HTM145 Lec. 56900 - Lab. 56902

Course Details:

(Register for both CRN #56900 Lecture and CRN #56902 Lab) Prerequisites: Fifth term standing in a Hospitality Management or Tourism and Travel Management AAS program with a grade of "C" or better in each of the required HTM courses and consent of instructor or program advisor. Nine credits. Kris Powers, instructor. $549.00 plus $58.50 fee.

Instructor: Kris Powers Credits: 9
Start Date: January 5th
Time: TBD
Location: Bldg. 29
Tuition: $549, plus $58.50 fee

Hospitality and Tourism Management Capstone

Course ID: HTM290 CRN: 56904

Course Details:

Students demonstrate meeting program goals established for their HTM degree. Uses the world’s leading industry simulation program to plan and implement hotel operational strategy and tactics and coordinate HTM components in a single, inter-related system serving visitors. Prerequisite: Second-year standing in Hospitality Management or Tourism and Travel Management program and instructor approval required. Three credits. Eric Aebi, instructor. Online course. $183, plus $69.50 fee.

Instructor: Eric Aebi Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee

Nutrition

Course ID: NFM225 CRN: 53381

Course Details:

Study of nutrients ingestion, digestion, absorption, transport, metabolism, interaction, storage and excretion. Environment and human behavior as it relates to these processes. Four credits. Register for one of the following sessions:

Session I: (CRN #53380) Online course. Sandy Frank, instructor. $244 plus $76 fee.
Session II: (CRN #53381) Online course. Sandy Frank, instructor. $244 plus $76 fee.
Session III: (CRN #53382) 10:30-12:20 a.m., Mondays and Wednesdays, Bldg. 19, Rm. 101, Salem Campus. Ann Raymon, instructor. $244 plus $26 fee.

Instructor: Sandy Frank Credits: 4
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $244, plus $76 fee

Nutrition in the Lifecycle

Course ID: NFM240 CRN: 53379

Course Details:

Covers nutrients, their sources and body utilization to promote optimum health during each stage of life from infancy to older age. Three credits. Ann Raymon, instructor. Online course. $183, plus $69.50 fee.

Instructor: Ann Raymon Credits: 3
Start Date: January 5th
Time: n/a
Location: Online course
Tuition: $183, plus $69.50 fee